TAYA365 (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy and Policy statement describes how we collect, use, store, and protect information obtained from users of our platform.
1. Information We Collect
We may collect both personally identifiable information and non-personal data when you use our services:
- Full Name
- Contact Details (email, mobile number)
- Login credentials
- Payment and withdrawal information
- Game activity and preferences
- Device type, IP address, browser type
- Location data
2. How We Use Your Data
Your data is used strictly for legitimate purposes, including:
- Creating and managing your account
- Processing transactions securely
- Personalizing your gaming experience
- Performing identity verification and fraud prevention
- Meeting legal and regulatory obligations
- Providing customer service
- Sending optional marketing (if you consent)
3. Legal Basis for Processing
We process your data based on:
- Contractual necessity (e.g., to provide services)
- Legal obligation (e.g., anti-money laundering laws)
- Legitimate interest (e.g., improving platform security)
- Consent (where required for marketing or cookies)
4. Cookies and Tracking
We use cookies to improve platform performance, track usage, and personalize content.
For more details, visit our Cookie Policy.
You can manage cookie settings via your browser preferences.
5. Data Sharing and Disclosure
We do not sell your data. However, we may share it with:
- Regulators and legal authorities (as required)
- Third-party processors (e.g., payment gateways, security partners)
- Game providers and platform partners (under contract)
Each third party is contractually bound to maintain confidentiality and comply with data protection laws.
6. International Data Transfers
Data may be processed in jurisdictions outside your country. We ensure that such transfers comply with applicable international data protection frameworks.
7. Data Retention
We retain user data only as long as necessary:
- To fulfill the purpose it was collected for
- To meet legal obligations
- To resolve disputes or enforce agreements
Inactive account data may be stored up to 5 years to satisfy compliance standards.
8. Data Security
We implement technical and organizational measures to protect your data, including:
- SSL encryption
- Two-factor authentication (2FA)
- Role-based access controls
- Regular system audits
Despite best efforts, no online system is completely secure. Users are advised to protect their login credentials.
9. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal data
- Correct inaccuracies
- Request deletion (subject to legal limitations)
- Withdraw consent
- Lodge a complaint with a data authority
You can contact us via our Contact Page to exercise your rights.
10. Responsible Gambling
We support responsible gaming practices. For guidance and self-help resources, visit BeGambleAware.org.
11. Children’s Privacy
TAYA365 does not knowingly collect data from individuals under 18 years old. If we become aware that a minor has created an account, we will delete the data promptly.
12. Links to Other Policies
13. Updates to This Policy
We reserve the right to modify this policy at any time. Updates will be reflected with the revised date on this page. Continued use of our services indicates your acceptance of any changes.
14. Contact Information
If you have questions or requests related to this Privacy Policy, contact us at:
Support Team – TAYA365
Email: [email protected]
Live Chat: Available 24/7 via the website/app
Contact Us